Support

Sales Support
800-829-NIBP (6427)
210-690-6200

FAX 210-696-8808
Email Customer Care
Sales Support Request Form>>

Service Support
800-829-NIBP (6427)
210-690-6200
FAX 210-696-8808
Email Technical Services
Service Support Request Form>>

Shipping Address
(for service items)

Omron Colin Medical Corp.
RMA# ___________
12691 Silicon Drive
San Antonio, TX 78249

Product Registration
Register your Colin product quickly and easily online.
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Technical Bulletins

Press-Mate 8800-Series
2/1/2008>>

CBM-7000
11/1/2007>>

Pilot
11/1/2007>>

STBP
11/1/2007>>

Tilt Table
1/31/2005>>

Press-Mate Advantage
1/31/2005>>
8/7/2007>>
2/1/2008>>

Press-Mate Prodigy I
2/1/2008>>

Press-Mate Pal
7/1/2006>>

BP Modules
11/1/2007>>

Thermometry

11/1/2007>>

 

 

 

Colin’s Commitment to Quality:
Gold Standard Support


Omron Healthcare, Inc. and Colin An Omron Company, (OHI) are committed to distributing the highest quality products equipped with unsurpassed speed, accuracy, reliability, quality and comfort.

Gold Standard Coverage
Every Press-Mate Prodigy® II monitor purchased through OHI or one of our dealers is warranted to be free from defects in material and workmanship for a period of five (5) years. The pulse oximeter, electronic predictive thermometer and printer, when purchased with the Press-Mate Prodigy II, are warranted for a period of three (3) years. Accessories and the rechargeable battery are warranted for a period of ninety (90) days from date of purchase.

Every BP-S510 purchased through OHI or one of its dealers is warranted to be free from defects in material and workmanship for two (2) years. Accessories and the rechargeable battery are warranted for a period of ninety (90) days from date of purchase.

Gold Standard Customer Support
OHI is committed to keeping you satisfied with the products we offer. Should any of our instruments fail during the first three years of the warranty period, upon request, we will ship a free loaner within 24 hours. Our factory trained service representatives will complete needed repairs quickly.

Gold Standard Upgrades
OHI is continually striving to refine and simplify the operation of your equipment; we reserve the right to change specifications. As an Omron customer, software upgrades, exclusive of enhancements, will be made available to you at no charge for as long as you own your monitor.

 

Warranty Limitations and Exclusions
The preceding is a brief summary of warranty terms. Complete limited warranty terms, exclusions and limitations are included in the Operations Manual for each product. Omron’s sole responsibility shall be to repair or replace the product within the terms stated in the Operations Manual. OMRON SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE DURATION OF THE APPLICABLE WRITTEN WARRANTY, WHICH SHALL SUPERSEDE ALL OTHER ORAL OR WRITTEN WARRANTIES.

 

WS02, Rev.B, 08/04